1. What do I do if I have received a faulty product?

Contact us at discovery-sports@foxmail.com providing photos and proof of purchase, and our team would love to assist further.

2. Do you ship internationally?
Yes, we ship world wide. No matter which country you are from. But before this, please first check with your local custom policy whether allow to declare custom for this product.

Yes, we ship worldwide.

3. How long does it take to process an order?

If you place an order on a weekend, your order should be processed the following business day. Please note this can take longer during sale or busy periods. We recommend allowing 2-4 business days from placing your order.

4. How can I track my order?
When your order is dispatched, we’ll send you an email to let you know. You’ll receive another email shortly after with your tracking information which you can use to follow your parcel’s journey.

5. Payment

Credit Card Details
To ensure customer security, no credit card number is ever stored in our system. Your credit card details will be passed to the payment gateway as soon as they have been collected.

Payments
We accept the following methods of payment: Paypal，Visa, Westunion, T/T,

6. Warranty Time:

For all our products we provide 3 years warranty. ( except humnan factor), some of the models are full life warranty time.

7. How to become an exclusive agent or distributor ?

Please contact discovery-sports@foxmail.com to disscuss the details if you want to become our exclusive agent or distributor. 

1. What do I do if I have received a faulty product?

Contact us at discovery-sports@foxmail.com providing photos and proof of purchase, and our team would love to assist further.

2. Do you ship internationally?
Yes, we ship world wide. No matter which country you are from. But before this, please first check with your local custom policy whether allow to declare custom for this product.

Yes, we ship worldwide.

3. How long does it take to process an order?

If you place an order on a weekend, your order should be processed the following business day. Please note this can take longer during sale or busy periods. We recommend allowing 2-4 business days from placing your order.

4. How can I track my order?
When your order is dispatched, we’ll send you an email to let you know. You’ll receive another email shortly after with your tracking information which you can use to follow your parcel’s journey.

5. Payment

Credit Card Details
To ensure customer security, no credit card number is ever stored in our system. Your credit card details will be passed to the payment gateway as soon as they have been collected.

Payments
We accept the following methods of payment: Paypal，Visa, Westunion, T/T,

6. Warranty Time:

For all our products we provide 3 years warranty. ( except humnan factor), some of the models are full life warranty time.

7. How to become an exclusive agent or distributor ?

Please contact discovery-sports@foxmail.com to disscuss the details if you want to become our exclusive agent or distributor.